How to interpret your workplace mood
To fully unleash the charm of the workplace, you must learn to manage your emotions, the Pearl River, the mother river of Yangcheng.
The river flows gently through the ancient city, and there are mottled light spots scattered in the warm winter sun, and several tourist ferries are parked in the distance.
Although there is no turbulent expanse, the gentle river is like a charming southern Guangdong girl, giving people a little reverie.
Sitting in front of the river, in the open-air bar of a four-star hotel, five female managers who grew up in the Pearl River water, together in the two roles of women and managers, change their topics and emotions.
Although women are made of water, the reality of the workplace has begun to make more and more female managers have to bury the emotions caused.
Because only by managing your emotions in the workplace can you win the respect of the workplace.
Is it emotional or rational?
Traditional thinking holds that women are emotional and men are rational.
But for modern female managers who have assumed many roles, wandering between life and work, they need to constantly change their emotions.
”As a female manager in the workplace, she should be more rational than emotional.
“Zhang Yi, a graduate of telecommunications from North China University of Technology, is very rational in his work.
“It is true that women are emotionally more emotional, but work is a limited act. In order to achieve certain goals, choose rationality and control their emotions, they will not become the judgment and handling of female managers.ability.
“So Zhang Yi, who is responsible for large-scale bidding for wireless communication networks, has always been the essence of his boss.
Huo Shufen, who is both the director of hotel room service and the acting director of human resources, chooses rationality or sensitivity in her work according to different people and events.
“In terms of implementing company policies and meeting targets, it requires absolute reasonableness and absolute control of emotions.
However, in employee management, female managers must give play to the charm of women, and have more female gentle emotions to influence employees.
“But she is also outstanding. Female managers must master their own degree in emotional management. If they are completely rational in management, they will encounter resistance or fear from their subordinates; if humane management is fully implemented, subordinates will not listen.Your management is out of control.
Lin Jie, a customer service manager who manages over 300 attendants, manages emotions based on her job and personality.
“My subordinates are very young girls, and my personality is relatively extroverted, so if they are strictly managed, they will often cause rebellious psychology and increase pressure on them.
So in management, I will combine two emotions.
“But when I get home,” I will do my part as a woman and release my emotions emotionally.
“” Sometimes a moderate representation of women’s emotional side can better solve the problem.
“A female subordinate used to have great emotional changes due to the change of position and work. After communication, the human resources manager Wang Jinhua found that the female subordinate’s emotions could not be healed, so she gave her two days off. After returning, herEmotions have stabilized and work efficiency has improved significantly.
“Women managers are rational in thinking, but they can be more emotional in execution or action, because moderate sensitivity will promote your productivity.
“Don’t bring emotions into office workplace management. Women managers are often warned that if they want to behave properly in the workplace, they must learn to control their emotions.
Because of too emotional reactions, it will not only destroy the self-image of female managers, but also affect the team image and company performance.
”I will never rebuild my work and life emotions or bring personal emotions to work.
“Since becoming a manager, Huo Shufen has always paid attention to controlling her emotions.
Because she didn’t want her subordinates to watch her “emotional weather” to work.
“If subordinates see that the leader is ‘cloudy’, they will be careful not to report problems, which will delay the team’s work process.
“Emotion is a normal psychological reflection of people on the outside. There are negative and positive points. I will bring positive emotions to the company and let everyone share my happiness, but if I bring negative emotions to work, I willErrors in handling work will also make colleagues slowly alienate you.
“Zhang Haiyan is deeply impressed by this.
On one occasion, a technician worked late in the morning on the first day and was late the next day, affecting the progress of the project.
She happened to be in a bad mood that day, so she couldn’t help but criticize the employee.
It didn’t take long before the employee jumped.
“This incident touched me a lot because I didn’t control my emotions at that time, and I didn’t communicate with him in time and deeply. As a result, the company lost people.
“Wang Jinhua, who is accustomed to thinking about his daily work plan after going out in the morning, will never bring emotions into the office.
“My work is fast-paced, and when I think of work, it’s hard to have time to think about my emotions.In the eyes of many people, Wang Jinhua assumes the role of “housekeeper” in the enterprise, because part of the work of the human resources department is executive, which is easy to cause employee resistance.Misunderstanding and intensifying contradictions.
“If female managers can treat employees with good emotions, they will effectively balance and ease the relationship inside and outside the department and resolve conflicts.
“” Different emotions gradually lead to different work efficiency of the team and themselves.
“Rakuten sent Zhang Yi to insist that he only bring his positive emotions into the office.
Bringing emotions into the office is like bringing colored glasses to your job.
When you’re in a bad mood, you can’t see anything, and you can pick up problems; when you’re in a good mood, you can relax at work and infect your subordinates’ happy work.
On the other hand, cheerful Lin Jie handled her emotions differently. She only brought negative emotions to the office and talked to her colleagues. At the same time, she only brought home happy emotions to share with her family.
“In the office, I have very good colleagues. When I have a quarrel with my family, I will go to the office and talk angrily and ask my colleagues to help me analyze and organize.
“But she is also a candidate, because she wants to control the emotions of more than 300 people, so once she steps into another work place, she will absolutely control her emotions,” she will never enter the computer room with emotions.
“Stress and failure” infect “emotional viruses.
”The nature of China Unicom is very strong, so it has outstanding performance. The company’s mandatory assessment indicators must be completed; and the user consultation problems may be various and need to be solved by us. In addition, the operators I manage are veryYoung, so I feel a lot of work and stress.
Lin Jie travels to and from Guangzhou and Huadu every month to handle her work. The pressure of work has affected her life and mood.
”My mood basically comes from work.
Wang Jinhua admits that because the company is developing rapidly, the requirements for human resources managers are very high.
“A lot of new issues that arise from the company require me to think positively, have innovative thinking, and use specific behaviors to guide and express.
“And the boss usually only gives you a short period of time, and it will have an immediate effect.
“It made her nervous and emotionally inconsistent.
But she is still very optimistic. “Since staying in the position of manager, we must bear a lot of pressure. Only in this way will we grow.
“People don’t have absolute success, especially the more roles they assume, the more likely they are to fail.
Only the failed role will cause Huo Shufen’s negative emotions.
“But failure is not terrible. The terrible thing is that we haven’t thought about the reasons for failure, and we haven’t learned lessons.
The success of a project is also the primary reason for Zhang Yi and Zhang Haiyan’s emotional changes.
Women who value results believe that if the project is not undertaken or is not done well, it will cause emotional changes, make them feel lost and distressed, and there is “a kind of frustration.”
Learning to control emotions Compared to men, women are more likely to express their emotions.
But as a leader, female managers must master the ability to control emotions and release the charm of the workplace.
The founder of Hill-Successful Science once said: Self-control is the most rare virtue of human beings, and the greatest enemy of success is the lack of control over one’s emotions.
When you are angry, you can’t stop the anger and discourage the collaborators around you; when you are depressed, you indulge your own malaise and waste the fleeting opportunities.
So I think the key to success in the workplace is the ability to control your emotions.
“Whenever Wang Jinhua feels stressed, she will divert her attention.” I will go to various departments to learn about the work of other colleagues. In the process of communicating with colleagues and solving their problems,Relieve your tension, so communication is a good way to relieve stress.
Every time Zhang Haiyan’s mood changes, she must sit down calmly and analyze the reasons.
Getting up and doing yoga for half an hour every morning, her best way to deal with bad moods is exercise.
At the same time, she will talk to her friends about her distress and listen to their opinions and suggestions.
Lin Jie, who has to stay calm when entering the computer room, uses more psychological hints. When she stepped into the computer room, she warned herself to use hard rules to control her emotions.
”If I feel a lot of pressure on one thing, I will move to something that is easy or easier to handle, merge and resolve my bad emotions without delaying other tasks.
“In addition, Zhang Yi also revealed that she likes to eat chocolate to ease the mood, or silently shed tears in the office.” When the tears are over, the mood is gone.
Huo Shufen said with a smile that 360 days of the year are sunny ladies, and a great advantage in the workplace is that he can control his emotions well.
Every time when she was out of control, she liked to walk around the riverside and enjoy the taste of gentle and gentle wind while inspecting the room built near the river.